Terms of Service
Last updated November 14, 2026
These terms apply to getnaimd.com and the Naimd services provided by Polk Business Systems ("we," "us"). By requesting a report or signing up for a plan, you agree to them.
The service
Naimd checks how AI assistants answer questions about businesses like yours, reports what we find, and, on some plans, does work to improve how your business appears online. The free report is provided at no charge and with no obligation.
No guaranteed results
AI assistants decide for themselves which businesses to name, and their answers change over time. We don't control them, and we don't guarantee that any assistant will name or rank your business. Reports reflect the answers we received when we checked.
Plans and billing
- Report and Growth plans are billed monthly in advance and renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing month.
- Scale plans run on a 6-month agreement, as set out in that agreement.
- Founding offers apply only as described when you sign up.
- Fees already paid are not refunded, except where the law requires it.
Your responsibilities
- Give us accurate information about your business.
- Only send us customer contact details you're allowed to share, for customers who have done business with you.
- If you give us access to your Google Business Profile or other accounts, you confirm you're authorized to do so. You can remove our access at any time.
Reviews
We ask every customer you send us for a review the same way. We don't offer incentives for reviews, filter out unhappy customers, or write reviews for anyone.
Limitation of liability
To the extent the law allows, our total liability for any claim related to the service is limited to the fees you paid us in the 3 months before the claim. We're not liable for lost profits or indirect damages.
Changes
We may update these terms. If we make a material change, we'll tell current clients by email before it takes effect.
Governing law
These terms are governed by the laws of the State of Texas.